What do I do if I have forgotten my login details?

Enter your email address, barcode or alias here to receive an email with your membership details and a link to change your PIN.

Alternatively, contact your local RLQ library or IKC for assistance.


How to change your alias or password?

Login to Aurora, your local library network, with your barcode/alias and PIN/password.

  • Select member Details, located on the left-hand side of the page

  • Enter your new details and then select Update Alias or Update Password.


How to update your contact details?

Visit your local RLQ library or IKC and provide proof of ID with your name and current address.

Alternatively, login to Aurora, your local library network, with your barcode/alias and PIN/password.

  • Select Update your details

  • Enter your new details and then select Save Contact Details.


How long does my membership last?

RLQ library and IKC membership lasts for 2 (two) years and can be renewed.

Tourist membership lasts for 6 (six) months and must be renewed in person at any RLQ library.

You can view your membership end date in Aurora, your local library network, under member details.


How do I renew my membership?

Visit or contact your local RLQ library or IKC.

Tourist members must renew in person at any RLQ library.


How do I report a lost or stolen library card?

Visit or contact your local RLQ library or IKC.

Tourist members can also email membership@slq.qld.gov.au.


How do I cancel my membership?

Visit or contact your local RLQ library or IKC.

Tourist members can also email membership@slq.qld.gov.au.


Related links

Suggested forms of identification for library membership

Eligible libraries, their locations and contact details

Borrowing frequently ask questions

How to join



Last modified: October 2023